Privacy Policies

Privacy Policy
Effective Date: 29/04/2025

JKaromatics.com values the privacy of every visitor and customer. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website. By accessing or using our services, you agree to the terms outlined here.

1. Information We Collect

We collect both personal and non-personal information when you interact with our site:

a. Personal Information

We may collect the following data directly from you when you:

• Create an account

• Place an order

• Subscribe to our newsletter

• Fill out any form or survey on the website

This may include:

• Full name

• Email address

• Mobile number

• Shipping and billing address

• Order history

• Payment method (Note: payment details are processed securely by third-party payment providers; we do not store card or bank details)

b. Non-Personal Information

Automatically collected when you browse our website:

• Browser type and version

• IP address

• Pages viewed and time spent on each page

• Referral URL (the website that led you to us)

• Device information (OS, screen size, etc.)

2. How We Use Your Information

We use the collected data for the following purposes:

• Order Fulfillment: To process and ship your orders efficiently.

• Customer Support: To respond to inquiries, returns, or complaints.

• Website Improvement: To monitor usage and performance, and to enhance the overall user experience.

• Marketing Communication: To send promotional emails, offers, or newsletters, if you’ve opted in.

• Legal Compliance: To meet obligations under local or international laws, including fraud prevention.

3. Use of Cookies and Tracking Technologies

Cookies are small files stored on your device that help us remember your preferences and enhance your browsing experience. We use:

• Essential Cookies: Required for the website to function.

• Performance Cookies: Help us analyze traffic and usage (e.g., via Google Analytics).

• Marketing Cookies: Used to deliver personalized advertisements (e.g., via Facebook Pixel or Google Ads).

You can modify or disable cookies in your browser settings. Please note, disabling cookies may affect website functionality.

4. Third-Party Services

We use trusted third-party tools to enhance our services, including:

• Payment Gateways (e.g., Razorpay, Stripe, PayPal)

• Shipping and Delivery Partners

• Email Marketing Platforms (e.g., Mailchimp)

• Analytics Tools (e.g., Google Analytics)

• Advertising Platforms (e.g., Meta Ads, Google Ads)

These providers only receive the information necessary to perform their specific services and are bound by strict confidentiality and data protection terms.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including:

• Legal or accounting requirements

• Order history and transaction records

• Marketing preferences (unless unsubscribed)

When no longer needed, your data is securely deleted or anonymized.

6. Data Protection Measures

We implement various technical and organizational measures to protect your data, including:

• SSL encryption on all website pages

• Secure server infrastructure

• Access control to sensitive data

• Regular security audits

Despite our efforts, no online platform can guarantee 100% security. We urge users to use strong passwords and be vigilant about suspicious communications.

7. Your Rights

Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have the following rights:

• Right to access your personal data

• Right to correct or update information

• Right to request deletion ("Right to be Forgotten")

• Right to object to data processing for marketing

• Right to data portability

• Right to lodge a complaint with a supervisory authority

You may exercise your rights by contacting us through the designated channels available on our website.

8. Children’s Privacy

Our website and services are intended for users aged 13 and above. We do not knowingly collect data from children under 13. If we become aware of such data collection, we will take steps to delete the information promptly.

9. External Links

JKaromatics.com may contain links to other websites. We are not responsible for the privacy practices of those sites. Users are encouraged to read the privacy policies of any third-party websites visited through our links.

10. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated "Effective Date" at the top. Your continued use of our site constitutes acceptance of any changes.